Shipping policy
At Dorothy Beauty, we aim to provide fast, reliable, and convenient shipping to all our customers.
Processing Time
Orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has shipped.
Shipping Rates & Delivery Estimates
- Standard Shipping: $9.99 (4-8 business days)
- Orders over $150 qualify for free standard shipping within Australia.
Shipment Confirmation & Tracking
Once your order has shipped, we will send you a shipment confirmation email with a tracking number, which you can use to track your package through our carrier’s website.
Shipping Delays
Shipping times may vary due to unforeseen circumstances such as weather conditions, customs clearance, or other carrier-related delays. We are not responsible for such delays but will assist in tracking your shipment if needed.